HfG Karlsruhe uses the student information system HISinOne, H1 in short, providing administrative self-service functions such as generating proofs of enrollment.

Students who went through the online application process may continue to use their applicant account.

Students who enrolled before 2021 log in using their HfG email address, e.g. jdoe@hfg-karlsruhe.de. H1 isn't integrated in HfG's single sign-on, so a separate password has to be set, see instructions below.

1. Access https://h1.hfg-karlsruhe.de.
2. Click on ‘Zugangsdaten vergessen?’ ('Forgot your login?') at the top right.
3. A new page with two fields will load: 'Passwortänderung für Ihren Account beantragen' and 'Sicherheitsabfrage' (Captcha)
   1. 'Benutzerkennung' (User ID) = Your full HfG email address (eg. support@hfg-karlsruhe.de).
   2. Answer the question you are being asked on the second field.
4. Write down and keep with you the security code displayed. You will need it later.
5. Check your HfG email and click on the password reset link that was automatically sent to you.
6. Enter the security code from Step 4.
7. Set your H1 password (8 characters minimum, with at least 1 upper case, 1 lower case, 1 digit, 1 special character).

Once inside, go to 'Studienservice' for things like:

• Sperren: Things standing between you and your graduation, such as pending certificates.
• Meine Studiengänge: A summary of your studies, such as department or current semester.
• Bilder: Upload a picture for your Student ID card if you want to.
• Kontaktdaten: Official contact data for communications with HfG Karlsruhe.
• Zahlungen: Payment of semester fees, past and present.
• Bescheide / Bescheinigungen: Certificates of enrolment and KVV transport tickets.