H1 (HISInOne)

• Access Webmail via: https://h1.hfg-karlsruhe.de.
• With your full email address as login ID (eg. support@hfg-karlsruhe.de).
• The first time you log in is different. See instructions below.

In this page:

1. Your First Time at H1
2. Using H1

H1, or HISInOne, is the administrative software used by the HfG Karlsruhe. For students, it is useful to access administrative information, such as enrolment certificates, pending documentation and other open issues with the administration.

1. Access https://h1.hfg-karlsruhe.de.
2. Click on ‘Zugangsdaten vergessen?’ ('Forgot your login?') at the top right.
3. A new page with two fields will load: 'Passwortänderung für Ihren Account beantragen' and 'Sicherheitsabfrage' (Captcha)
   1. 'Benutzerkennung' (User ID) = Your full HfG email address (eg. support@hfg-karlsruhe.de).
   2. Answer the question you are being asked on the second field.
4. Write down and keep with you the security code displayed. You will need it later.
5. Check your HfG email and click on the password reset link that was automatically sent to you.
6. Enter the security code from Step 4.
7. Set your H1 password (8 characters minimum, with at least 1 upper case, 1 lower case, 1 digit, 1 special character).

Once inside, go to 'Studienservice' for things like:

• Sperren: Things standing between you and your graduation, such as pending certificates.
• Meine Studiengänge: A summary of your studies, such as department or current semester.
• Bilder: Upload a picture for your Student ID card if you want to.
• Kontaktdaten: Official contact data for communications with HfG Karlsruhe.
• Zahlungen: Payment of semester fees, past and present.
• Bescheide / Bescheinigungen: Certificates of enrolment and KVV transport tickets.